Simply Wishes

Privacy Policy

This Privacy Policy explains how SimplyWishes, Inc. ("SimplyWishes," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our websites, use our services, or interact with our communications.

Last updated: December 20, 2024

1. Acceptance of Terms

By using SimplyWishes, you agree to this Privacy Policy and the Terms of Use. If you do not agree, please do not use the site or services.

2. Information We Collect

We collect information you provide directly and information that is collected automatically when you use the site.

Information you provide

  • Account details such as name, email address, username, and profile photo.
  • Content you post, such as wishes, donations, comments, and messages.
  • Payment or transaction details when you donate, including billing address and transaction metadata.
  • Support requests or other communications with our team.

Information collected automatically

  • Device identifiers, IP address, browser type, and operating system.
  • Usage data such as pages viewed, links clicked, and time spent on the site.
  • Location data derived from IP address or device settings when available.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve the site. You can control cookies through your browser settings.

3. How We Use Information

  • Provide, operate, and improve SimplyWishes features and community experiences.
  • Process donations and support transactions securely.
  • Personalize content, recommendations, and wish suggestions.
  • Communicate with you about updates, support, and policy changes.
  • Protect the safety and integrity of the community.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers who help us operate the site (hosting, analytics, payments, and support).
  • To comply with legal obligations, enforce policies, or protect rights and safety.
  • In connection with a business transfer such as a merger or acquisition.
  • With your consent or at your direction.

5. Your Choices

  • Access and update your profile information from your account settings.
  • Opt out of marketing emails by using the unsubscribe link in our messages.
  • Disable cookies through your browser settings, noting some features may not work properly.

6. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you close your account, some information may remain in backups for a limited period.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International Transfers

If you access SimplyWishes outside the United States, you acknowledge that your information may be transferred to and processed in the United States and other countries.

9. Children's Privacy

SimplyWishes is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take appropriate steps to delete it.

10. California Privacy Rights

California residents may have additional rights regarding personal information, including the right to request access, deletion, or correction of their information. To make a request, contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy here with a new effective date.

12. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at [email protected].